Asia Pacific’s retail banking industry demonstrated its resilience in its baptism of fire in 2008-09 by accruing the benefits of a conservative business model, solid capitalisation, conservative risk-taking and common-sense lending practices. As economies slowly come out of an extended government stimulus, the face of the industry is sure to undergo a rapid change in […]

The International Excellence in Retail Financial Services programme is the most rigorous, prestigious and transparent awards programme for consumer banking in Asia Pacific, Central Asia, the Middle East and Africa. We evaluate a total of 160 banks in 30 countries in a thorough evaluation process. Since 2002, the programme has been built on the premise […]