Dong-Kyu Ahn from Industrial Bank of Korea presents his thoughts on bank marketing with social media at The Excellence in Retail Financial Services Conference, 2013

Carol Wheatcroft, Associate Director at The Asian Banker talks about the Competitive Trends in Retail Financial Services in Asia Today at The Excellence in Retail Financial Services Conference, 2013

Akihito Nohara from Rakuten Bank, Japan was awarded The Best Retail Banker at The Excellence in Retail Financial Services Awards, 2013

Standard Chartered was awarded The Best Retail Bank in Hong Kong and The Best Retail Bank in APAC at The Excellence in Retail Financial Services Awards, 2013

HSBC was awarded the Best Regional Retail Business in Asia at The Excellence in Retail Financial Services Awards, 2013

ICBC was awarded The Best Retail bank and The Best Large Scale Bank in China at The Excellence in Retail Financial Services Awards, 2013