The slowing down of China’s GDP growth has brought about concerns on the future performance of banks in the country. At the same time, the gradual re-introduction of interest rate liberalization is cutting net interest margins and forcing banks to improve their pricing capabilities and service differentiations. However, new opportunities are cropping up in the process of urbanization, as well as an upgrade in support of agricultural and SME activities. Rapid technology innovations are also transforming the delivery of products and services.

Every year the Excellence in Retail Financial Services Programme assess more than 140 banks across more than 30 countries to quantify and analyse the progress the industry has made and to celebrate the achievements of institutions, businesses and individuals who have played a pivotal role in taking the industry forward.

Every year the Excellence in Retail Financial Services Programme assess more than 140 banks across more than 30 countries to quantify and analyse the progress the industry has made and to celebrate the achievements of institutions, businesses and individuals who have played a pivotal role in taking the industry forward. The awards programme has a long history of rigorous assessment and transparency, which includes the work of an eminent panel of advisors who control, supervise and complement the work of Asian Banker Research.

Following the overwhelming success of FutureBank Korea 2013, The Asian Banker is pleased to announce FutureBank Tour in Australia 2014, our annual site visit to countries with unique and leading innovations in retail finance services today.