44

Using Analytics to drive Relationship Management & Innovation in SME Banking

Steve Miller from Alliance Bank, Malaysia discusses the use of analytics to drive relationship management & innovation in SME banking at The Excellence in Retail Financial Services Conference, 2013

43

Bank Marketing with Social Media

Dong-Kyu Ahn from Industrial Bank of Korea presents his thoughts on bank marketing with social media at The Excellence in Retail Financial Services Conference, 2013

42

Competitive Trends in Retail Financial Services in Asia Today

Carol Wheatcroft, Associate Director at The Asian Banker talks about the Competitive Trends in Retail Financial Services in Asia Today at The Excellence in Retail Financial Services Conference, 2013

41

Award for the Best Retail Banker

Akihito Nohara from Rakuten Bank, Japan was awarded The Best Retail Banker at The Excellence in Retail Financial Services Awards, 2013

40

International Award for The Best Retail Bank in Hong Kong and The Best Retail Bank in APAC

Standard Chartered was awarded The Best Retail Bank in Hong Kong and The Best Retail Bank in APAC at The Excellence in Retail Financial Services Awards, 2013

39

International Award for The Best Regional Retail Business in Asia

HSBC was awarded the Best Regional Retail Business in Asia at The Excellence in Retail Financial Services Awards, 2013