19

Country Award for The Best Joint Stock Retail Bank

Award for the Best Joint Stock Retail Bank at The Excellence in Retail Financial Services Awards, 2013 China Merchants Bank

18

Country Award for the Best Retail Bank in Brunei

BIBD was awarded The Best Retail Bank in Brunei at The Excellence in Retail Financial Services Awards, 2013

17

Country Award for the Best Retail Bank in Bangladesh

Eastern Bank was awarded The Best Retail Bank in Bangladesh at The Excellence in Retail Financial Services Awards, 2013

16

Country Award for the Best Retail Bank in Australia

Commonwealth Bank of Australia was awarded The Best Retail Bank in Australia at The Excellence in Retail Financial Services Awards, 2013

15

The Retail Banking Leadership Programme

A peak into this year’s training, held in Singapore and Dubai.

14

Singapore Retail Payments & Technology Dialogue