Ching Wei Hong from Kasikornbank speaks on K-Merchant on Mobile at The Excellence in Retail Financial Services Conference, 2013

Ching Wei Hong from OCBC speaks on delivering differentiation at The Excellence in Retail Financial Services Conference, 2013

Steve Miller from Alliance Bank, Malaysia discusses the use of analytics to drive relationship management & innovation in SME banking at The Excellence in Retail Financial Services Conference, 2013

Dong-Kyu Ahn from Industrial Bank of Korea presents his thoughts on bank marketing with social media at The Excellence in Retail Financial Services Conference, 2013

Carol Wheatcroft, Associate Director at The Asian Banker talks about the Competitive Trends in Retail Financial Services in Asia Today at The Excellence in Retail Financial Services Conference, 2013

Akihito Nohara from Rakuten Bank, Japan was awarded The Best Retail Banker at The Excellence in Retail Financial Services Awards, 2013