This year, we bring the FutureBank Tour to Asia Pacific’s most innovative city – Singapore. Our participants toured the following organisations, all chosen based on their groundbreaking and world-class service delivery designs: OCBC Orchard gateway branch, with briefing by the VP for Customer Experience, Jin Zwicky DBS MBFC branch, with briefing led by the Head […]

Our core belief is, “A well run retail bank is one that demonstrates a long term, sustainable, profitable franchise with the customer as its core proposition.” With this in mind, together with a thorough and transparent evaluation process, we give recognition to the best retail banks in Asia Pacific, Central Asia, the Middle East and […]

The Asian Banker held the 2015 Excellence in Retail Financial Services Programme in Singapore on 19th March, bringing together 200 leading retail bankers from around the globe. The event commenced with outstanding keynotes delivered by Matthias Kröner, Co-founder and CEO of Fidor Bank as well as Tim Kobe, Founder and CEO , Eight Inc. Also […]