Excellence in Retail Financial Services – Awards 2011
The International Excellence in Retail Financial Services programme is the most rigorous, prestigious and transparent awards programme for consumer banking in Asia Pacific, Central Asia, the Middle East and Africa. We evaluate a total of 160 banks in 30 countries in a thorough evaluation process.
Since 2002, the programme has been built on the premise that an outstanding institution in consumer banking demonstrates a long term sustainable franchise, based on strong business processes that lead to a consistent and profitable performance. It recognises financial institutions for their vision, execution and market leading propositions that can make a real impact to the bank and its consumers.
The programme is an annual jamboree of learning, benchmarking, consulting and celebrating the best retail banks across the regions.