FutureBank Singapore Innovation Tour 2015

This year, we bring the FutureBank Tour to Asia Pacific’s most innovative city – Singapore. Our participants toured the following organisations, all chosen based on their groundbreaking and world-class service delivery designs:

• OCBC Orchard gateway branch, with briefing by the VP for Customer Experience, Jin Zwicky
• DBS MBFC branch, with briefing led by the Head of DBS Franchise, Linda Lee
• Agency for Science, Technology and Research (A*STAR)
• Employment Pass Services Centre (EPSC)